Delete Your Account

How to permanently delete your Nestora account and data

How to Delete Your Account

You can delete your account directly from the app:

  1. Open Nestora and go to the Profile tab
  2. Tap Preferences & Legal
  3. Scroll down and tap Delete Account
  4. Confirm the deletion when prompted

What Happens When You Delete

When you delete your account:

  1. Immediately: Your profile is removed from search results and no longer visible to other users
  2. Immediately: Your display name is replaced with "Deleted User" in any existing conversations
  3. Within 90 days: Your phone number and email are permanently purged from our systems
  4. Permanently: Your favorites, blocks, and preferences are deleted

Note: We retain your phone number and email for 90 days after deletion solely to prevent banned users from creating new accounts. After 90 days, this data is automatically and permanently deleted.

Can't Access the App?

If you cannot access the app and need to delete your account, email us at support@nestora.one from the email address associated with your account. We will process your request within 7 business days.